Terms and conditions of use

Terms and Conditions of Use

  1. General Terms

These Terms and Conditions govern the relationship between [Your Company Name], hereinafter referred to as the "Seller," and the customers using the online store at the address [your website].

  1. Orders and Agreement

Orders are accepted 24 hours a day via the online store. The Seller reserves the right not to fulfill an order if the customer provides inaccurate or incomplete data.

  1. Prices and Payment

All prices on the website are listed in Bulgarian levs (BGN) and Euros (EUR) and include VAT. The Seller reserves the right to change prices at any time, with the customer paying the price valid at the time of ordering.

  1. Delivery

Orders are shipped by courier within 1-2 business days after order confirmation and payment. For orders exceeding 200 BGN, shipping is free.

  1. Returns and Complaints

The customer has the right to return purchased items within 14 days from the date of receipt. Return shipping costs are covered by the customer. Items must be returned in original packaging, unused, and with all accompanying documents.

  1. Warranty

All jewelry items carry a warranty according to the current laws of the Republic of Bulgaria. The warranty covers manufacturing defects.

  1. Personal Data

The Seller guarantees the confidentiality of customers' personal data and its use solely for order fulfillment and customer communication purposes.

  1. Final Provisions

The Seller reserves the right to amend these Terms and Conditions at any time. Amendments take effect upon publication on the website.

By using this website, you agree to these Terms and Conditions of Use.

If you have any questions or need clarification, please contact us using the provided contact details.