Order Shipping:
Orders are processed and shipped within 1-2 business days after payment confirmation. We use reliable courier services such as Speedy or Econt, providing shipment tracking and cash-on-delivery options.
Each order can be shipped to the courier's office or a specified address, according to your preference. If you require express or special delivery, please contact us in advance to discuss the terms and potential additional costs.
Shipping Costs:
We offer free shipping to any Speedy or Econt office for all orders, regardless of order value. Delivery to a specified address is charged according to the selected courier's standard rates.
Packaging and Protection:
All jewelry items are carefully packaged in protective boxes to ensure they remain secure and undamaged during transportation. It is important to us that every item arrives to you in perfect condition.
Returns and Exchanges:
If you are not completely satisfied with your purchase, you may return or exchange it within 14 days of receipt. Items must be returned in their original packaging, including all accompanying documents and without signs of use.
If you have questions or need assistance, please do not hesitate to contact us!